in the context of Islamic
nuances of marketing ethics, can be searched consideration in Al-Qur'an. The
Qur'an gives two terms in the business process requirements horizontal (humanity) and the
requirements of vertical (spiritual). Surat Al-Baqarah mentions "the Book (the Qur'an) is no doubt
in it. Be guide for those who
fear Allah. " This verse can serve as guidelines in marketing ethics:
1.
God
gives assurance of the authenticity of the Qur'an, as a product
reability guarantee. 2.
God
explains the benefits of the Qur'an as a product of his work, which
became hudan (Instructions). 3.
Allah
describes the object, target, customer, as well as target the use of
scripture is, namely those who
fear Allah. The above is highly relevant cues followed in
conducting a marketing campaign, because marketing is a very important part
and become an engine of a company. Taking clues from the sentence
"guarantee" which described God in the Qur'an, then within the framework of the sale and even then we
should be able to provide guarantees for the products we have. Warranty covers two
aspects:
Material aspects, namely the quality of materials, quality
treatment, and quality of presentation.Non-material aspects, including; the
Halalan, the Thaharahan (Hygiene), and the Islamic in the presentation. That a guarantee of good food is
only part of the necessary guarantees given, in addition to Islamic as
processing and presentation, as well as th Halalan, the Thaharahan. So the totality of the whole work and all
areas work is handled within and outside the
company is the integrity of the "guarantee". Second described the benefits of
what God is being marketed. If this used as a basis for marketing
efforts, then you need to do is give explanation of the benefits of the product
(ingridients) or the benefits of the production process executed. The method can be used for God's guidance: "Let it be me (based on knowledge) if you are telling the truth. " (QS:
Al-An'am; 143). The verse
teaches us that to convince a person of goodness that we describe
should be based on science, data and facts. So in explaining
the benefits of the product, it appears that the role of data and very important facts, even facts and data are
often far more influential than explanations. As people who are in a diet
program often consider the composition of nutritional
information contained in the food packaging will be bought. Third is a description of the target or
customer of the product we have. In this case we can explain that
the food is halal and good (halalan thoyyiban), which will be flesh and blood
human beings, will make us to be obedient to God, for human consumption that can lead to
piety should satisfy three elements: The material kosher The processing of the net (Hygiene)
Presentation
of the Islamic
In the process of promotion is an
important part of marketing, promotion is an effort offer merchandise to prospective purchasers. How
a person should promote his wares? Aside from being a prophet
Rasulullah provide technical sales promotion which sharpshooter to a merchant. In one occasion he found that someone was offering his
wares. He saw nothing awkward in person. He then gives advice to him: "The Messenger passes in front of someone who is offering
clothes wares. People
The tall being offered a short dress. Then Rasululllah said; "Sit down! Surely,
you offer to sit it easier bring
good fortune. "(Hadith). As such promotion must be done in
the proper way, so interesting interest of prospective buyers. Factors place and way of presenting and
techniques to offer products made in interesting
ways. Factors include the interior design matching a matching, the location of goods is
easily seen, orderly, neat, and so forth. Noting the above hadith the
Messenger of the attitude of a seller who is also a factor must be considered for sales
success. In addition to the place, interior design, location goods and
others. We can conclude that the Islamic position is
basically a businessman profession is commendable and get a high position
as long as he followed the corridor Shari'ah. Muamalah
in any form is allowed as long as it does not violate the theorem syar'i. Islam
forbids a Muslim to do things that harm and lead to damage to others as mentioned in haditsnya. Rasululllah
said: "La dlaraara wala dliraara" (Narrated by Ibn Abbas).